618jili Privacy Policy – How We Handle Your Personal Data

When you register an account, we collect your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. During gameplay and betting activity, we record transaction history, game logs, session data, and device information such as your IP address and browser type. We also collect information you provide when contacting our support team, including the content of your messages and any attachments you send. Payment-related data — such as your preferred payment method and transaction reference numbers — is collected to process deposits and withdrawals in Philippine pesos. All data collection is limited to what is necessary for operating the platform safely and in compliance with applicable Philippine regulations.

Your personal data is used primarily to operate and maintain your account, process transactions, and deliver the gaming services you have signed up for. We use identity and age verification data to ensure that only eligible players aged 21 and above can access the platform, in line with Philippine gaming regulations. Transaction records help us detect and prevent fraud, money laundering, and other prohibited activities. We may use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies — these communications are not optional as they are necessary for account management. Aggregated, anonymised data may be used internally to improve platform performance and user experience, but this data cannot be traced back to any individual player.

618jili does not sell, rent, or trade your personal information to third parties for marketing purposes — full stop. We share data only with trusted service providers who assist in operating the platform, such as payment processors, identity verification services, and fraud prevention partners, all of whom are bound by strict confidentiality obligations. In certain circumstances, we may be legally required to disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts — we will comply with such requests where required by law. If 618jili undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance. Any third party that receives your data is prohibited from using it for any purpose beyond the specific service they provide to us.

We take the security of your personal data seriously and apply industry-standard technical and organisational measures to protectit from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using SSL/TLS protocols, and sensitive account information is stored using secure hashing and encryption methods. Access to personal data within our organisation is strictly limited to personnel who need it to perform their job functions, and all staff are trained on data handling responsibilities. We conduct regular security reviews and vulnerability assessments to identify and address potential risks before they can affect our players. In the event of a data breach that poses a risk to your rights, we will notify affected players and the relevant Philippine authorities as required by the Data Privacy Act of 2012.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal obligations under Philippine law. Transaction records and identity verification documents are kept for a minimum of five years following account closure, as required by anti-money laundering regulations applicable to gaming operators in the Philippines. If you request account closure, we will deactivate your account promptly, but certain records must be retained for the legally mandated period before they can be permanently deleted. Data that is no longer required for any legal or operational purpose is securely deleted or anonymised so that it can no longer be linked to you. You may contact our support team at any time to enquire about the specific retention period applicable to your data.

Under the Philippine Data Privacy Act of 2012, you have the right to be informed about how your personal data is collected and used, which is the purpose of this policy. You have the right to access a copy of the personal data we hold about you by submitting a written request to our support team. You may request correction of any inaccurate or incomplete data in your account at any time through your account settings or by contacting support. You have the right to object to the processing of your data in certain circumstances, and to request erasure of data that is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

618jili uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly on your device. Session cookies are temporary and are deleted when you close your browser, while persistent cookies remain on your device for a set period to improve your experience on return visits. We do not use cookies to build advertising profiles or share your browsing behaviour with third-party advertisers. You can manage or disable cookies through your browser settings, but please note that disabling certain cookies may affect the functionality of the platform, including the ability to stay logged in. By continuing to use the platform after being informed of our cookie practices, you consent to their use as described in this policy.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine laws and regulations. When we make material changes, we will post the updated policy on this page with a revised effective date and, where appropriate, notify you directly via your registered email address or an in-platform notification. Your continued use of 618jili after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you are always aware of how your data is being handled. If you have any concerns about a change to this policy, please reach out to our support team before continuing to use the platform.

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data we hold about you, you can reach our support team by visiting the FAQ page or by emailing us at support at 618jili.bid. We aim to respond to all data-related enquiries within a reasonable timeframe and to resolve concerns fairly and transparently. For issues that cannot be resolved directly with our team, you may escalate your complaint to the National Privacy Commission of the Philippines. We are committed to upholding the data privacy rights of every Filipino player on our platform and to maintaining the trust you place in us when you share your personal information.